Get in Touch
We're here to help you with any questions about our products, services, or your orders. Our dedicated customer service team is committed to providing exceptional support and ensuring your complete satisfaction.
Contact Information
- 210 Ellen St, Winnipeg, MB R3A 1R7, Canada
- +1 (204) 783-0928
- ask@hairpin-shop.com
Business Hours
- Monday - Friday: 10:00 AM - 6:00 PM EST
- Saturday: 11:00 AM - 5:00 PM EST
- Sunday: Closed
Send Us a Message
Frequently Asked Questions
We offer free shipping on all orders over $75 within Canada. Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout. International shipping rates and delivery times vary by location.
We accept returns within 30 days of purchase for unused items in their original packaging. Custom orders are final sale. Please visit our Returns Policy page for detailed information and instructions.
Yes, we work with select retailers and salons. Please contact our wholesale department through the form above or email wholesale@hairpin-shop.com for partnership opportunities.
Quick Response
We aim to respond to all inquiries within 24 hours during business days.
Expert Support
Our team is trained to provide knowledgeable assistance for all your needs.
Customer Satisfaction
Your satisfaction is our priority, and we're committed to exceeding your expectations.