Shipping Policy
Free Domestic Shipping
At Hairpin Shop, we are pleased to offer free standard shipping on all orders within Canada. We process and ship orders Monday through Friday, excluding holidays.
- No minimum order required for free shipping
- Ships from Winnipeg, Manitoba
- Free shipping throughout Canada
- Delivery via Canada Post or FedEx
Delivery Times
Our standard processing time is 1-2 business days. Once shipped, typical delivery times are:
| Location | Delivery Time |
|---|---|
| Major Canadian Cities | 2-4 business days |
| Remote Areas | 5-7 business days |
| International | 7-14 business days |
International Shipping
We offer international shipping to most countries. International shipping rates are calculated based on destination and package weight. Exact shipping costs will be calculated at checkout.
Please Note: International customers are responsible for all duties, taxes, and customs charges that may apply.
Order Tracking
All orders are carefully monitored throughout the shipping process. You will receive:
- Order confirmation email immediately after purchase
- Shipping confirmation email with tracking number once your order ships
- Regular tracking updates via email
To track your package, you can:
- Click the tracking link in your shipping confirmation email
- Log into your account on our website
- Contact our customer service team at ask@hairpin-shop.com
Shipping Restrictions
Some restrictions apply to our shipping services:
- We cannot ship to P.O. boxes for international orders
- Some remote locations may require additional delivery time
- Certain countries may have import restrictions on specific materials
Contact Information
For any shipping-related questions or concerns, please contact us:
- 210 Ellen St, Winnipeg, MB R3A 1R7, Canada
- +1 (204) 783-0928
- ask@hairpin-shop.com
Policy Updates
This shipping policy was last updated on June 24, 2025. We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated revision date.